All orders are shipped using Australia Post Express Post. Most orders are delivered within 2-3 business days, however, addresses outside of metropolitan areas may require longer shipping.

We understand that a correct fitting kit is just as important as how it looks. That's why we offer a 30-day "no questions asked" return policy on all* purchases from the Søciety online store. To initiate a return, please go to our return portal.

Goods must be in unworn, saleable condition, with all tags/bags attached to be eligible for a return.

*Custom kits, sale items, Member Only, gift cards and helmets are not eligible for returns.

If you select Protected Checkout, you are eligible for free returns and package protection.

Free returns provides you with a pre-paid postage label to return your item/s back to Søciety for refund or exchange.

Package protection gives you peace of mind, knowing that your package will be completely covered in the event that your package is lost, stolen or damaged.

*Sale items are not eligible for Protected Checkout.

We've had our fair share of crashes and we know that sometimes your skin, your bike or your kit comes off a bit worse for wear.

We can't do much about your skin or your bike, but we can help by making sure that your kit is repaired or replaced and ready for you when you're ready to head back out on the bike.

If you damage your Søciety kit in a crash or incident, send us an email at info@societycycling.com with photos and details, and in return we’ll provide you with 40% off code towards a replacement*.

Full terms & conditions