1. Can you make men's and women's fits?
Yes, we can produce most items in gender-specific fits.
2. What happens if someone new joins our group/team or crashes in their custom kit?
Once an initial order has been placed, we can produce single-unit orders from then on to accomodate new members or crashed kit.
3. Is custom kit covered by the crash replacement?
Yes, custom kit is also covered provided the damaged kit meets the requirements. In most instances you would get the choice between remaking the item with a 40% discount, or accept a Gift Card for 40% of the value of the item.
4. Can you make casual/off-bike clothing?
Yes we can. Our most popular items are t-shirts, hoodies and caps, but we can produce most casual items.
5. What if we order the wrong size or need to make changes to our order?
Changes can be made up until deposit payment or closure of the online team portal. We will always do our best to accomodate changes but it depends on what stage of production the request has been made.